Outside Jobs Terms of Use
By creating an account or using Outside Jobs, you agree to these Terms of Use and our Privacy Policy.
1. The service
Outside Jobs provides software for service businesses to manage customers, jobs, recurring work, quotes, invoices, crews, photos, measurements, marketplace leads and payment workflows. Outside Jobs is software; it is not the contractor carrying out the customer's physical service.
2. Your business and account
You are responsible for keeping login details secure, for activity under your account, and for ensuring information entered into the app is accurate and lawful. If you enter information about customers, workers or other people, you are responsible for having the authority to do so.
3. Quotes, Smart Quote and assessments
Smart Quote, measurements, photo assessments, route estimates, weather information and similar tools are decision-support features. They can be incomplete or wrong. The business owner remains responsible for inspecting the work where appropriate, choosing the final price, checking taxes and costs, and approving anything sent to a customer.
Outside Jobs does not guarantee a suggested price, measured area, job duration, margin, route, photo assessment or customer outcome.
4. Marketplace
The Outside Jobs marketplace may match customer requests with businesses based on service, location, availability or other job-fit information. A match or lead is not a guarantee of work. Businesses remain responsible for their offers, licences, insurance, safety, customer communication and performance of the job.
5. Payments
Card and contactless payments may be processed by Stripe or another disclosed payment provider. For a contractor's customer job, the service business is responsible for the underlying service, price, refunds and disputes, subject to applicable law and payment-provider rules. Outside Jobs verifies payment status where supported but does not store full card numbers.
6. Offline use and syncing
The app can save certain field changes on the device while there is no connection and sync them later. You are responsible for reconnecting and checking that important records have synced. Some features, including live card payments, account setup, marketplace requests and connected online services, require an internet connection.
7. Paid plans and purchases
If paid Outside Jobs plans or add-ons are offered, the price, billing period, trial and cancellation terms will be shown before purchase. Purchases made through Google Play are also subject to Google Play's applicable billing, cancellation and refund rules.
8. Acceptable use
You must not use Outside Jobs to break the law, infringe rights, send abusive or deceptive content, access another business's data without permission, interfere with the service, or attempt to bypass security or payment controls.
9. Availability and third parties
We work to keep Outside Jobs reliable, but continuous or error-free availability is not guaranteed. Features may depend on third-party services such as Stripe, mapping, hosting, device services, Postmark or AI providers, and those services can change or become unavailable.
10. Liability
To the maximum extent permitted by law, Outside Jobs is not liable for indirect or consequential loss, lost profit, lost opportunities, contractor workmanship, customer disputes, or decisions made solely from an estimate or automated suggestion. Nothing in these terms excludes rights that cannot lawfully be excluded.
11. Suspension and termination
We may restrict or suspend access where reasonably necessary for security, abuse, non-payment of an applicable plan, legal requirements or serious breach of these terms. You can stop using the service and delete or request deletion of your account at any time.
12. Changes and governing law
We may update these terms as the service changes. Material changes will be communicated where reasonably practical. These terms are governed by New Zealand law, subject to mandatory consumer or other laws that apply where you are located.
Contact
Email hello@theoutsidejob.com.